Why NB
The team at Netbookings has a wealth of experience in IT, software engineering and the tourism and hospitality industries. For 20 years, Netbookings has been developing with direct input from tourism businesses such as hotels, day spas, and tour and charter operators. Our engineers have listened to their ideas and feature requests and, where possible, created a business solution that works directly for them and other similar operators.
Our nimble approach to system enhancements means a new client can request a new feature that can be deployed within a couple of days. We also cater for clients who need a lot of changes, or an intricate, specific change — these are done with complete consultation from conception through to becoming integrated into Netbookings.
We have high-end servers with 24x7x365 monitoring and support, and we back up all of your important data for your peace of mind.
Our support
We back our booking system with dedicated & reliable support. Our advanced online support system is instant for logged-in users — when a chat session starts, Netbookings staff already know who's chatting, where they are in the system, and what they were trying to do before they had a problem. This method of support is proving to be a winner for both client and staff.
Constant development
Our booking system constantly evolves to meet higher standards. We have a list of feature requests and ideas we're constantly working on, so what Netbookings is today is only a subset of what it will be tomorrow.
They trust our booking system for their online business
Netbookings has been operating since 1996 and has helped many businesses grow — we've also helped some win Tourism Awards, such as:
- Chocolate Gannets — Best New Tourism Development in Victoria, 2003
- Bayplay — Winner of Adventure Tourism in Victoria 2005, 2006 and Hall of Fame 2007
- Peninsula Hot Springs — Winner of Health & Wellness Tourism in Victoria 2010, 2011 and Hall of Fame 2012; Best Hot Springs 2014 and 2015 in the World Luxury Spa Awards
"We trust and rely on Netbookings as our online provider for our multi-faceted business. The company always listens to our needs and tailors the system to be in line with the needs of the industry. We have had a great working relationship for over 14 years, since the infancy of Netbookings, and have watched it grow as we have."
Amanda — Bayplay & Beyond, Australia"After spending a good part of the day working on your booking system and website front-end, both our manager and myself are very impressed with its capabilities. I can see you have put many years of work into creating this system, well done!"
James — Maruia Hot Springs, New Zealand"I am reading between the lines a bit from your website information, but I am at the point that I can't believe what I am seeing. I have been looking for 12 months to find a system like yours!"
Deryck — Boshack Outback, AustraliaRead the full case studies
See exactly how these businesses use Netbookings on our clients page.
