Built for the demand a great bathhouse creates.
Bathing in natural mineral waters is accepted globally as a way to escape, unwind and restore body and mind — some hot springs resorts pair it with overnight stays, 24-hour access and wellbeing activities like yoga and meditation.
Our first hot springs client was running a traditional spa-treatment booking system. When it came time to expand, it simply didn't have the functionality they needed to grow — so they came to us.
As their main bathing offering took off, we introduced capacity management — balancing total capacity, walk-ins and pre-booked guests hour by hour — plus off-peak and peak pricing on top of hourly rates for seasonal demand. Netbookings now supports unlimited bathing areas, each with its own operating hours and pricing.
Today it brings together accommodation, timed bathhouse entries, private bathing, spa treatments and tours, events & dining — with packages combining any or all — plus external integrations and over 100 reports.
At a glance
- Hourly capacity control + walk-in overflow
- Timed entry — morning, standard & evening
- Peak & off-peak pricing
- Unlimited bathing areas
- E-tickets scanned on arrival
- Passes, agents & packaging
Features built for high-demand bathing
Capacity management
Netbookings makes it easy for staff to manage capacity — complete control over total guests per hour and how many people can book online per session.
There's even an overflow allotment for walk-ins, so the front desk is never caught out on a busy day.
Flexible, time-based pricing
Run multiple bathing areas — for example a family area and an adults-only area — each with its own pricing model. Set morning, standard and evening rates, plus peak and off-peak variations for seasonal demand.
Price by guest type too: adults, children, concession, seniors and family, with separate general-admission and exclusive-bathing tariffs.
E-ticketing & POS entry
Run the touch-screen Netbookings POS so staff move quickly in busy environments. The guest process is simple:
- Book online via your website
- Receive an e-ticket to print or show on a phone
- Staff scan the ticket on arrival
- Hire a robe or buy retail items
- Entry granted
Package with other services
Bathing can be part of a package with anything else you offer — accommodation, food & beverages, tours, yoga, spa treatments and more — combined into one booking with a single itinerary.
Passes
Sell passes or use them as a marketing tool. Guests redeem them online or use them to gain entry on arrival. A pass can be sold for any package you offer, and a bathing pass is a special pass anyone can redeem.
Booking agents
Agents can earn commission on sales or buy passes online at a discounted price, and Netbookings has dedicated reports for agent bookings and pass sales.
Real-time availability, embedded on your site
The bathing availability widget shows live availability for every time slot — guests pick a date, view times, choose a slot and book. It's mobile-friendly, your web designer can match your colours and fonts, and it takes only minutes to add from the Netbookings Dashboard. Businesses with more than one bathing area can show different areas on different pages.
Every kind of bathing experience
Hot springs, cool springs, swimming pools, and lakes & rivers. Most mineral springs occur where limestone is present, carrying salts and sulfur compounds — and for hundreds of years people have travelled to soak in them.
Soakguide.au lists over 100 bathing experiences Australia-wide. Learn more about mineral springs.
Day Visit Hot Springs
Hot Springs Resort
From a single bathhouse to a full wellness resort
Start with timed bathing entry, then add spa treatments, accommodation, dining & events, a kiosk POS or gift vouchers — all sharing the one guest list, one login and one bill.
