SMS
Netbookings can send an SMS to your business phone for every online transaction. It's a simple trigger to let you know a booking has happened — there's no need to log into Netbookings, since all the guest and booking details are already saved from checkout. The SMS includes:
What the SMS includes
- Guest name
- Arrival date & time
- Booking duration
For an online gift voucher or product purchase, the SMS includes the voucher or order number and the purchase value.
Guest Contact filtering
Use our Guest Contact system to filter every guest arriving on a given day, or a subset of them — by module (Accommodation, Tours, Dining, Spa, Bathing) or even by a specific tour. This lets you message the right guests for a specific situation. For example:
- A boat charter reschedules a morning tour to the afternoon due to weather, and messages everyone booked on it.
- A business communicates a road hazard to everyone arriving that day.
- A business lets a selected group know there's extra availability, so they can bring a friend.
Gift vouchers by SMS
Gift vouchers can be delivered straight to a mobile phone by SMS — a growing delivery method, and the one most likely to be seen by the recipient immediately.
What it costs
You can optionally receive an SMS for every online booking, gift voucher and product purchase (guests receive an email, not an SMS). Rates vary by Netbookings plan.
Reach guests wherever they're headed
SMS pairs with gift vouchers and waivers for a guest experience that starts before they even arrive.